Consent-first review requests for auto repair shops

Honest shop, fair prices, 19 reviews. The chain across the road has 600.

Nobody searches for a mechanic until the check-engine light is on, and then they pick from the map by review count and stars. Your regulars trust you and have never been asked. ReputeLift texts the customer after pickup with a one-tap link to your Google review page, puts a QR code at the counter for everyone else, and gives the service writer a way to send it without your login.

Your business type is pre-selected when you start from this page.

How a auto repair shop runs on ReputeLift

4 workflows your service writers and the owner share on one record. Everything below exists today.

Text the customer after pickup, with the service on record

Add the customer with the service type — brakes, timing belt, inspection — and send the request by text, or schedule it for that evening. It goes out under your shop's name with the link and opt-out wording; STOP removes the number automatically.

A QR code at the counter and on the invoice

The QR code page generates a printable code that opens your review link, the same one the texts use. Tape it to the counter, print it on the invoice — a customer paying at the desk is one scan from your Google page.

Import the customer list from your shop management system

Export customers as a CSV from whatever you invoice in, import them, and send the request in bulk to last month's jobs. Anyone you mark do-not-contact is skipped when the request is created and again before it is sent.

Answer the one-star review the same day

Pro plan

Log the reviews you receive in the inbox. On Pro an AI draft written from that review's details is ready to edit and copy onto Google. A one-star review logged by the service writer emails the owner immediately, so the phone call happens before the review has been up a week.

Month to month, no contract

Every plan asks your customers the same way: no review gating, no sentiment filtering, and do-not-contact and opt-outs enforced on every send. Every plan starts with a 14-day free trial.

Starter
$99/month

Google review link, QR code, inbox, SMS and email requests.

  • 100 review requests / month
  • Up to 3 users, then $25/mo each
  • Google review link
Pro
$199/month

Adds the Facebook link, AI-drafted replies, analytics and the weekly digest.

  • 1,000 review requests / month
  • Up to 10 users, then $25/mo each
  • Google + Facebook review links

AI Visibility — $199/mo, 20 tracked questions across OpenAI, Perplexity, Google Gemini and Google AI Overviews — is sold on its own or with any plan. Get AI Visibility · Full pricing

Auto Repair Shops: questions, answered

Straight answers about how ReputeLift works for a auto repair shop.

Does ReputeLift pull our Google reviews into the dashboard?+

No. It sends the request and gives you an inbox for the reviews you receive, which you add yourself. Connecting Google stores your Business Profile so the link is right; no review is fetched from Google and no reply is posted for you.

Can the service writer send requests without seeing our billing?+

Yes. Add them as a member: they can add customers, send requests and log reviews, and cannot reach the subscription. Starter includes 3 users and Pro 10, then $25/mo per extra user.

Can we only ask the customers who were happy with the repair?+

You choose who to ask, and everyone you ask gets the same message and the same link. ReputeLift has no rating-first screen and no sentiment step; review gating violates Google's policy and the FTC's rule on consumer reviews, and the product cannot do it.

How many requests does a shop need?+

Starter includes 100 a month, which covers a two-bay shop asking every customer. A shop turning 10 cars a day will want Pro's 1,000. Both start with a 14-day free trial and bill month to month.

Does AI recommend our shop for "mechanic near me"?+

AI Visibility asks OpenAI, Perplexity, Google Gemini and Google AI Overviews questions like that for your city every week and reports whether you are named, who is, and which sources the answers cite. $199/mo, sold on its own or with any plan.

Guides for auto repair shops

Other industries

Send your first review request today

Set up in about ten minutes. 14-day free trial for auto repair shops, no contract, cancel anytime.