A med spa lives on repeat clients and on the first impression a new one gets from the map listing. The clients who love you are in the chair every two months; the review count says otherwise because nobody asks at the right time. ReputeLift sends the request by text the evening after a treatment, with a one-tap link to your Google or Facebook page, and knows who has already been asked so a regular is not asked every visit.
Your business type is pre-selected when you start from this page.
4 workflows your providers and front desk and the owner share on one record. Everything below exists today.
Add the client with the visit date and the treatment as the service type, and schedule the request for that evening. It goes out under your spa's name with a link straight to your Google review page — or your Facebook page on Pro, where a lot of aesthetics clients already are.
Each customer record shows whether a review has been requested and whether one was received. When you log a review, ReputeLift matches it to the request that earned it, conservatively, by name and date — so your list of who still needs asking is real, and a client who already reviewed you is left alone.
A client who replies STOP is removed from texts automatically; one you mark do-not-contact never gets a request created, let alone sent. The check runs when the ask is queued and again before it goes, so a change of mind is honoured the same day.
Log the reviews you receive in the inbox. On Pro an AI draft references the details of that review — the treatment, the provider by first name if the client mentioned them — and you edit and copy it onto the platform yourself. A one-star review logged by the front desk emails the owner immediately.
Every plan asks your customers the same way: no review gating, no sentiment filtering, and do-not-contact and opt-outs enforced on every send. Every plan starts with a 14-day free trial.
AI Visibility — $199/mo, 20 tracked questions across OpenAI, Perplexity, Google Gemini and Google AI Overviews — is sold on its own or with any plan. Get AI Visibility · Full pricing
Straight answers about how ReputeLift works for a med spa.
You choose who to ask, and everyone you ask gets the same message and the same link. ReputeLift has no sentiment step and no separate path for an unhappy client; review gating violates Google's policy and the FTC's rule on consumer reviews, and the product has no feature that could do it.
No. ReputeLift sends the request and gives you an inbox where you add the reviews you receive. Connecting Google or Facebook stores the page so the link is right; no review is fetched from either platform, and replies are copied across by you.
No. The message carries the client's first name, your spa's name and the review link. The treatment you record as the service type is for your records and your analytics, not for the text.
Yes. The QR code page generates a printable code that opens your review link, the same one the texts use. Clients who scan it land on your Google page directly.
Starter is $99/mo with 3 users, 100 requests a month and the Google link. Pro is $199/mo with 10 users, 1,000 requests, the Facebook link, AI drafts, analytics and a weekly digest. 14-day free trial, no contract.
AI Visibility asks OpenAI, Perplexity, Google Gemini and Google AI Overviews questions like that for your city every week and reports whether you are named and which sources the answers cite. $199/mo, sold on its own or with any plan.
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